Data Center Knowledge, 10/21/15
Here’s a scene you don’t want to be in: Your client was breached, and it’s too early to know exactly what happened. However, you know the client’s cloud-hosted data is now at risk, and its tendency to transfer unencrypted data, despite your caution against the practice, played a role in the situation.
It’s unlikely that this instance was your fault, but you’re not going to be able to stick your head in the sand and claim that protecting this data wasn’t part of your job.
Today’s managed service providers (MSPs) are adding cloud services to their portfolios to meet their clients’ needs, but despite technological advancements in recent years, every cloud consumption model can expose companies to new risks. To keep your team and your customers safe, consider some of the most common sources of risk and implement these four ways to help clients support safe cloud environments:
Encryption, Key Management and Operational Controls
Every enterprise customer incorporates some level of compliance as it manages software, conducts operational processes and physically manages data and infrastructure. These regulations may be industry-specific compliance, mandated by a partner organization or dictated by the company. In any case, you must adhere to your clients’ individual preferences and standards as you handle their data and confirm that customer organizations will remain fully in compliance as they’re using your cloud services. Your MSP team has to remain one step ahead of your customers in terms of upholding best practices and educating itself on industry threats.